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25 Oct

Ransomware Attack and Ransomware Removal

What you need to know about Ransomware Attack and Ransomware Removal

Ransomware is a type of malware that blocks access to the computer system or data and demands ransom payment for the release of the system. It’s one of the most dangerous types of malware because it locks you out, encrypts your data and then charges you money to get it back.

Ransomware can be installed on your device by clicking on an infected link or by opening an email attachment sent from someone you don’t know.

Ransomware removal tool decrypt

The ransomware removal tool decrypt is a software that can be used to decrypt files affected by ransomware without paying ransom.

Types of Ransomware Attacks online.

The increasing prevalence of ransomware has led to many types of ransomware attacks online.

There are two main types of ransomware attacks: crypto-ransomware and crypto-mining malware. Crypto-mining malware, which uses the processing power of the infected device to mine for cryptocurrency, is not technically classified as a type of ransomware but is often grouped with it in the media and by security experts.

Common Types of Ransomware known

There are many different types of ransomware, but these are some of the most common types:

Ransomware Removal Services by East African Data Handlers

East African Data Handlers is a company that specializes in data recovery. They have trained technicians for data recovery, data deletion, and ransomware removal services.

This malware is often spread through email attachments or downloads from unreliable websites. The most common ransomware targets are computers running Microsoft Windows. Ransomware can also be transmitted via exploit kits hosted on compromised websites or by phishing emails containing links to malicious software downloads.

Why you should not pay the cybercriminals

The cybercriminals are so persistent that they will keep sending you messages and even call you to ask for money.

They will threaten to leak your personal data or harm your reputation if you refuse to pay the ransom.

However, paying the ransom will not guarantee that the cybercriminals will decrypt your files. They may just take your money and leave you with a broken computer.

The most important thing you should do when you’re infected with ransomware is not pay the ransom! Paying the ransom only encourages cybercriminals to continue their criminal activities and develop more sophisticated versions of ransomware in the future.

Need Help Remove Ransomware reach experts like East African Data Handlers to remove.

The East African Data Handlers are experts in removing Ransomware. They have been providing services to the public for more than a decade and they have a 100% success rate.

East African Data Handlers was founded in 2006 by a group of IT professionals with the mission to provide excellent data recovery and computer repair services for all types of data storage devices. The company has grown from just two people to more than 20 employees, including engineers, technicians, and customer service representatives.

Call now 0711 051 000 or send an email helpdesk@datarecovery.co.ke

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19 May
27 Nov

Ransomware Removal & Recovery

Ransomware Removal & Recovery

What is ransomware?

By definition ransomware is a type of malicious malware/ virus software designed to lock , prevent or deny access to a computer system until a collateral sum of money is paid. Malicious black heart hackers put ransomware virus or malware on your computer – or  the whole business backbone network making it impossible for the staff to access the files until the ransomware is paid to decrypt the files.

What happens with the ransomware ?

The ransomware virus or malware mission is usually to take over the electronic device like your servers, external hard drives, laptops, Desktop computer, locking  you from  access to  any of your  critical personal files, programs and documents.  The disturbing and annoying fact is that all your data are usually present in your computer, but are encrypted – meaning that to restore them you need a decryption key to regain access. The  hackers who create this malicious ransomware programs set a demand ransom in exchange for you to get the decryption key, and this can  put a hefty cost  in tunes of hundreds or even thousands of dollars.

Worse scenery also occur when the same hackers would also threaten to broadcast your sensitive information ( could be your little dirty secrets, top private formulas  or may even pretend  manipulate your data to be used against you by a law enforcement agency,. Having all this threats in play they then demand payment of a ‘fine’ rather than a ransom. The key targets are any industry they feel is vulnerable, waiting for at least a small percentage to panic and pay.

Best approach for Ransomware Case

Please once attacked, as experienced consultants in this field, we advice you that it’s important, not to be too quick to pay the hackers for sometimes even if you pay the ransom in full, you are not guaranteed  getting your data returned to you.

Therefore removing the ransomware and get your system files decrypted back safely, you’ll need to find a reliable third-party company  like East African Data Handlers to carry out the ransomware removal  services on your devices. East African  Data Handlers  is a Kenyan-based company with ransomware recovery  tools and skills and, alongside it are numerous  partners who work diligently to regain your  encrypted files, documents and any personal information.

How ransomware attacks impacts your business

It’s something that most business people do not pay attention until they are hit hard. Ransomware poses a serious threat to business’s cyber security as they cause a direct panic and stand still, sometimes like hospital attacks they cause death due to corrupting important life supporting system files programs.

What business could expect  if they become the victim of this sort of Ransomware virus or malware attack:

Loss of critical company data: lacking a proper ransomware removal specialist like East African Data Handlers, this data loss can be permanent and the cybercriminals may expose  valuable and confidential information to the public or even to your potential competitors , then the ramifications are even more severe.

Serious Financial loss: The ransomware attack will critically limit your business’s operations and sales, leading to a potential loss of potential revenues and even customers.

Reputation damage: Just know that any business with very sensitive information like hospitals, government agencies, banks, individual machines with very personal private documents( secrets ) may be exposed and your brand’s , image and reputation be damaged. Here the threat done by the ransomware cybercriminals is to expose client information. For businesses you loose customer in one night , others they shut down, and as for individuals they may face depression which could be suicidal depending on the scandals exposed.

East African Data Handlers ransomware removal services

Dear reader or potential client ,  faced with the worst of the ransomware attack and you find your business’s computer systems under attack by files encrypted – with a message demanding payment – then you need out professional help to get your business back to operation with our ransomware removal services and tools  we have customized to decrypt the locked files.

Do not pay the attackers any money.

Our professional ransomware recovery services that we offer for business in Kenya and Africa are multilayered. Our ransomware removal and data recovery services can assist you in clearing your systems of all malicious viruses and get you back up and running. In many cases, full ransomware data recovery is possible when the right decryption tool is used, the ransom payment is withheld, and the type of malware is correctly identified.

We can also  do VAPT to discover any weak points in your cybersecurity model, to prevent future attacks from happening again. Our network support services, for example, ensure firewalls and software are set up to protect against and recover from a variety of viruses and malware.

Protecting your business against ransomware

Once the ransomware has been removed from your systems (or even if your business has never been the victim of malware, but you’re just looking to be proactive), it’s important to focus on ransomware prevention.

Ransomware prevention and protection

Ransomware prevention and protection is ongoing, and requires constant vigilance to keep your data safe. That’s why we recommend keeping in mind the following to aid in ransomware prevention:

Keep antivirus software for servers and firewalls up-to-date. Ensure backups are performed daily (hourly if your system supports it), are working and are taken off-site.
Apply high-priority Microsoft updates at regular intervals. Educate staff to recognize suspicious websites and emails, thereby ensuring that they do not open them.
Stay up-to-date on the latest phishing and rogue email scams. If you don’t open files that look dangerous, you won’t need to worry about malware.
Incorporate perimeter protection including Unified Threat Management, for inbound and outbound protection.
Power off and disconnect machines – thereafter notifying system administrators – if you suspect infection.
Looking for ransomware recovery services in Kenya and Africa? Contact   East African Data Handlers now for unrivalled support!

Call 0711 051 000 

Ransomware Recovery Services

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    19 Aug

    Ransomware – What Is It & How To Remove It


    East African Data Handlers a Trusted Data Recovery Company in Kenya for all your Ransomware services.

    Def:  Ransomware attack  can be defined having as an advanced malware or virus that deters users from accessing their PC or files until a ransom is paid.

    Ransomware Encrypted files Recovery

    East Africa Data Handlers is a Data Recovery company in Kenya that can help you decrypt and get back your Encrypted Data from a Ransomware Attack.

    As we all know, Ransomware is a type of Virus  or malware that denies Access to computer Systems unless a ransom is paid to a hacker. This type of malicious software can be spread through emails or visiting infected websites inadvertently. Its can affect range of storage media including but not limited to Server, NAS Storage, SAN Storage, External Hard Disk, Desktop PC, Laptop & RAID that are designed for specialized application in a busy computing environments.

    What are the Symptoms of Ransomware Virus or malware Attack ?

    A ransomware Virus  or Malware can take various forms and dimensions. Some of  the signs that should make you begin suspecting that your network or storage device has been affected by ransomware include:

    • A pop-Up Notification that blocks access to files or an entire computer system and displays an message with instruction on how to pay ransomware so that you can restore access

    • Having your  not opening and sometimes the display message informs the user that the system is missing a valid application to open inaccessible files even though you have the right programs installed.

    Why Data Handlers for Encrypted Data Recovery?

    Data Handlers has more than 15 years’ experience in the Data Recovery Services in Nairobi, Our technicians have the necessary skills and tools required to recover data after a ransomware virus attack and restore the health of the affected devices. Ransomware Virus or Malware mostly target large corporations that can operate without their proprietary software and critical data. The hackers who launch that attack will only withdraw their malicious software from your system if you pay the ransom-even then. It is not a guarantee that these companies will restore access to your data.

    We are a legitimate business that charges a considerable fee, which is significantly lower than what the captors of the data could be asking for in a ransom. Contact our customer care service center info@eadatahandlers.co.ke or visit send us a quick chat on our website for all the instructions on “The steps needed  to diagnose your device”. Our engineers will also recommend preventive measures that you should implement to safeguard it against future Virus attacks ransomware.

    For direct Reach  for other Data recovery in Nairobi, Call us at 0711051000 and ask to speak with a ransomware recovery specialist.

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    17 Jul

    Data Recovery Kenya – East Africa Data Handlers – Data Recovery Nairobi

    Data Recovery Kenya-East Africa Data Handlers-Data Recovery Nairobi

    Data Recovery | Digital Forensics | Cyber Security | Kenya & East Africa. Call +0711 051 000

    Do you know Data Loss is only temporary and we prove it every day with the highest Data Recovery Success rate in Kenya and East Africa. At East Africa  Data Handlers this what we do.

    We retrieve data from Hard Drives, Laptops, Desktops, Raid Systems, Network-Attached Storage (NAS), Storage Area Network (SAN), Tapes, Servers, SAS and SCSI Hard Drives, Memory Cards, Mobile Phones, Flash Drives, Solid State Drives & Ransomware Encryption.

    data recovery kenya  | data recovery Nairobi

    Hard Drive Data Recovery

    Through our Data Recovery services , We offer world-leading solutions and multiple data recovery service options for virtually all types of hard drives (IDE, EIDE), Serial ATA (SATA), SCSI, SAS, SSD and Fibre Channel in Nairobi, Kenya
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    Server Data Recovery

    When your server fails or is missing data, we understand the urgency to recover your data and get you back up and running.Our team of engineers are experts in server data recovery. We work with our clients and the equipment manufacturer to recover the maximum amount of data as quickly as possible. We offer 24/7 Emergency and Onsite data recovery for Servers because they are the heart beat of any organization. Oracle servers, retrieve lost SQL data, recover files from Dell servers, HP servers and RAID configured devices across Nairobi Kenya
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    Mobile Phone Data Recovery

    We know how to recover data from mobile internal storage? The mobile phone has stored many important data, like, photos, videos, messages, and other files. What if your cellphone got damaged and inaccessible. All the important files that stored in your cell phone have been lost, or you accidentally deleted important files. Based on trust, customers rely on East African Data Handlers  for recovery services for their mobile phones. Recovery is possible on most Android and Apple Phones. Ie Iphones, Ipads, HTC, LG, Samsung, Infinix, Techno and more accross Kenya
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    NAS & SAN Data Recovery

    SAN environments can incorporate a number of different types of computer hardware, including Network-Attached Storage (NAS) devices and RAID systems where devices communicate using the block-based SCSI protocol over dedicated Fibre Channel or Internet Protocol (IP) network. Because of its many elements, SAN architectures can be quite complex and the more complex the system, the more likely a failure can occur in one component, affecting the entire storage environment.

    East African Data Handlers routinely recovers data from:

    • Single or Multiple Disk Failure
    • Failed Software or Operating System Upgrades
    • Mechanical Failure (Clicking, Buzzing)
    • Virus Attack
    • System Crash
    • Accidental Deletion of Data or Reformat of NAS Volume
    • Physical Damage (Fire, Water, Smoke, Etc.)
    • Power Surge Causing Physical or Logical Corruption
    • Data Could Not Be Viewed Due To Security System Failure

    The #1 cause of unrecoverable data is due to individuals or technicians attempting data recovery on their own.

    NAS is an alternative to a specialized storage area network (SAN). NAS devices are often connected to a shared general purpose local area network, reducing cost overhead, while also reducing access speed. The protocol used with NAS is a file based protocol such as Network File System (NFS) or Microsoft’s Common Internet File System (CIFS).

    Most network storage systems contain more than one hard disk drive, often in a RAID configuration and are a computer by itself with its own operating system. Having a hard drive fail or even one the computer components could make it impossible for your IT department to recover the data due to the nonstandard operating system.

    Unexpected failure may cause data inaccessibility or even data loss. Often this occurs between data backups or on data that has no backup at all. Utilizing proprietary data recovery technology, our data recovery specialists will recover the data you need in a timely, secure and cost effective manner. We have established a level of expertise in RAID, SAN, and NAS recovery that is unparalleled by even the manufacturers of the systems that we recover data from.

    Our combination of custom software and extensive experience means we do not need your hardware or your controller to perform data recovery on your RAID, SAN or NAS storage system. We only need the drives from the sub-system. You can keep the trays, rails, cables and miscellaneous hardware. This allows you to replace the drives and start the rebuild process while we recover the data from the originals. You no longer have to wait to get your equipment back.

    East African Data Handlers  offers multiple data recovery service options across Kenya for recovering lost or inaccessible data from NAS & SAN Storage devices. ie Apple, Buffalo, Dell, NetGear, Lacie, Iomega, G-Drive, HP and more.
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    SSD Data Recovery

    Solid state drives (SSDs) offer a bevy of benefits over traditional hard disk drives (HDDs). The primary advantage of SSDs is that they use nonvolatile memory chips that improve performance and loading speed. They use less energy and are more compact, making them perfect for laptops and mobile devices that require more lightweight storage options. What’s more, SSDs differ from HDDs in that they do not have an actuator arm that writes data onto a spinning disk. This absence of moving mechanical parts decreases the likelihood of damaging the drive or disrupting data reading and writing when using storage devices in transit.

    That being said, many SSD users assume their SSDs are more reliable than HDDs because their lack of moving parts should theoretically mean less opportunity on the whole for something to go wrong. Unfortunately, this is incorrect.

    While SSDs have rightly earned their reputation for high-speed performance, they are not infallible. In fact, generally speaking, the longevity of an SSD seems to be pretty on par with that of an HDD. In other words, despite their many advantages, SSDs are still susceptible to memory deterioration and physical faults. Flash memory wears out over time, while capacitors, power supply, and controller chips all make SSDs prone to electrical failures.

    For this reason, it’s crucial for MSPs to understand that SSDs can fail and prepare themselves with adequate precautionary measures to help customers avoid data loss. The bottom line is that SSD death can be unpredictable and unavoidable in some cases, which is why it’s best to learn about preemptive measures and SSD data recovery well in advance of a potential failure.

    Through our Recovery products and services, East African Data Handlers can help clients understand and manage the challenges associated with Solid State Drive Data Recovery. ie Kingston, Samsung, WD Black & Black SSD etc.
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    Raid Data Recovery

    Having problems with your RAID 0-6 array?

    Does the battery or power issue lead to RAID failure? Damaged RAID’s controller? RAID logical volume was formatted? RAID Volume inaccessible? RAID disk not recognized? Need to repair software or hardware RAID? Is one of the RAID’s disk dead?

    Very likely that your precious files are at high risk. Are you afraid of the complete loss of your data?

    At East African Data Handlers we use advanced data recovery tools and techniques to repair, recover and rebuild inaccessible data from all types of RAID systems ie Raid 1, Raid 0, Raid 5, Raid 6, Raid 10 etc
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    Ransomware Attack Data Recovery

    You’re working on your computer and you notice that it seems slower. Or perhaps you can’t access document or media files that were previously available.

    You might be getting error messages from Windows telling you that a file is of an “Unknown file type” or “Windows can’t open this file.”

    If you’re on a Mac, you might see the message “No associated application,” or “There is no application set to open the document.”

    Another possibility is that you’re completely locked out of your system. If you’re in an office, you might be looking around and seeing that other people are experiencing the same problem. Some are already locked out, and others are just now wondering what’s going on, just as you are.

    Then you see a message confirming your fears.

    You’ve been infected with ransomware.

    Attacked by Ransomware and can’t access your files? Don’t worry, We perform ransomware virus recovery service on any Ransomware family: WannaCry, Jigsaw, CryptoLocker etc  we are the best solution provider in ransomware virus recovery from any Server, PC.
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    Cyber Security

    What is Cyber Security?

    Cyber security is the practice of defending computers, servers, mobile devices, electronic systems, networks, and data from malicious attacks. It’s also known as information technology security or electronic information security. The term applies in a variety of contexts, from business to mobile computing, and can be divided into a few common categories.

    • Network security is the practice of securing a computer network from intruders, whether targeted attackers or opportunistic malware.
    • Application security focuses on keeping software and devices free of threats. A compromised application could provide access to the data its designed to protect. Successful security begins in the design stage, well before a program or device is deployed.
    • Information security protects the integrity and privacy of data, both in storage and in transit.
    • Operational security includes the processes and decisions for handling and protecting data assets. The permissions users have when accessing a network and the procedures that determine how and where data may be stored or shared all fall under this umbrella.
    • Disaster recovery and business continuity define how an organization responds to a cyber-security incident or any other event that causes the loss of operations or data. Disaster recovery policies dictate how the organization restores its operations and information to return to the same operating capacity as before the event. Business continuity is the plan the organization falls back on while trying to operate without certain resources.
    • End-user education addresses the most unpredictable cyber-security factor: people. Anyone can accidentally introduce a virus to an otherwise secure system by failing to follow good security practices. Teaching users to delete suspicious email attachments, not plug in unidentified USB drives, and various other important lessons is vital for the security of any organization.

    Cyber attacks have become common, that’s why we provide managed security services that help companies detect & respond to threats and breaches. Talk to our cyber security experts today to defend your systems & data from attacks.
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    Digital Forensics

    What is Digital Forensics?

    Digital Forensics is defined as the process of preservation, identification, extraction, and documentation of computer evidence which can be used by the court of law. It is a science of finding evidence from digital media like a computer, mobile phone, server, or network. It provides the forensic team with the best techniques and tools to solve complicated digital-related cases.

    Digital Forensics helps the forensic team to analyzes, inspect, identifies, and preserve the digital evidence residing on various types of electronic devices.

    We offer the forensic analysis of Laptops, Desktops, smartphones, tablets and other devices In Kenya. recover deleted data, text messages, call logs, docs, browser history.
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    Cloud and Data Backup

    What is cloud backup and how does it work?

    Cloud backup, also known as online backup or remote backup, is a strategy for sending a copy of a physical or virtual file or database to a secondary, off-site location for preservation in case of equipment failure or catastrophe. The secondary server and storage systems are usually hosted by a third-party service provider, who charges the backup customer a fee based on storage space or capacity used, data transmission bandwidth, number of users, number of servers or number of times data is accessed.

    Implementing cloud data backup can help bolster an organization’s data protection strategy without increasing the workload of information technology (IT) staff. The labor-saving benefit may be significant and enough of a consideration to offset some of the additional costs associated with cloud backup, such as data transmission charges.

    We provide a cloud based backup and recovery solution in Kenya that provides SMEs, Private Companies, Government Institution and even Individuals with offsite backup solution.


    1.Where are we located  for data recovery in kenya nairobi city. ( data recovery nairobi kenya) ( east africa data recovery  kenya)

    • We are located at Chiromo Court 3rd floor

    2. What are data recovery prices in nairobi

    • We operate on no data recovered no charge policy. ( data recovery kenya price )

    3. What are the data recovery techniques we use?

    • Different devices have different form of data recovery.

    4. Do we sell any data recovery software?

    • No we don’t but we have custom types by the manufacturers of the devices.

    5. Are the any recovery options kenya?

    • Yes there are but, we are the best due to our vast experience.

    Contact us now:

    Call now 0711 051 000. We are the Data recovery Experts in Kenya and Africa.
    Do not Suffer in Silence we can help.  We are located at Chiromo Court 3rd floor Nairobi Kenya.



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    04 Dec

    Cyber Criminals Are Using YouTube To Install Cryptojacking Malware

    Cyber Criminals Are Using YouTube To Install Cryptojacking Malware

     At East African Data Handlers we have discovered that the  Slovakian software security firm Eset  uncovered that cyber criminals  are behind Cryptojacking Malware, the Stantinko botnet which has been distributed as a Monero (XMR) cryptocurrency mining module via Youtube.

    We wish to warn the public to be careful. Further research indicate that, On Nov. 26, the major antivirus software supplier Eset reported that the Stantinko botnet operators have expanded their criminal reach from click fraud, ad injection, social network fraud and password stealing attacks, into installing Cryptojacking Malware on victims’ devices using Youtube.

    Stantinko botnet has been active since at least 2012

    The Stantinko botnet, which has been active since at least 2012 and predominantly targets users in Russia, Ukraine, Belarus and Kazakhstan, reportedly uses YouTube channels to distribute its Cryptojacking Malware module, which mines the privacy-focused crypto coin Monero on the CPUs of unsuspecting victims.

    This cryptocurrency-stealing malware has reportedly infected around 500,000 devices, and is similar to the recently discovered malicious malware, Dexphot, malware discovered by Microsoft that has already infected more than 80,000 computers.

    These crypto-hijacking codes steal processing resources, take over legitimate system processes and disguise the nefarious activity with the ultimate goal of running a crypto miner on the infected devices.

    Eset informed YouTube, which reportedly responded by removing all the channels that contained traces of Stantinko’s code.

    Malware on Monero’s official website was stealing crypto

    In November, Monero’s core development team said that the software available for download on Monero’s official website might have been compromised to steal cryptocurrency. A professional investigator going by the name of Serhack confirmed that the software distributed after the server was compromised was indeed malicious:

    “I can confirm that the malicious binary is stealing coins. Roughly 9 hours after I ran the binary a single transaction drained the wallet. I downloaded the build yesterday around 6pm Pacific time.”

     Be warned of this trend that  is now slowly coming to Africa. 

    Courtesy of https://cointelegraph.com/


    We are proud to provide you with full Data Recovery Service and Malware investigation services coverage to any part of Kenya; NairobiMombasaKisumu, Eldoret. Data Loss is only temporary and we prove it every day with the highest Hard Drive Recovery Success rate in Kenya. We Recover Data in Kenya from the Following Devices; Hard DrivesLaptopsDesktopsRaid SystemsRAID / NAS / SAN , ServersMemory Cards, Flash Drives, DatabasesSSD Drives etc

    East African Data Handlers ltd no data – no charge policy means you owe us nothing if we are unable to recover your critical files.

    Contact us now

    If you’ve lost valuable, irreplaceable data — We can save it! Call us now at 0711 051 000 or visit our offices Chiromo Court 3rd Floor Westlands

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    08 May

    Surge of MegaCortex Ransomware attacks detected

    Surge of MegaCortex Ransomware attacks detected

    A new strain named MegaCortex.

    A cyber-security firm in the UK has reported detecting a spike in ransomware attacks at the end of last week from a new strain named MegaCortex. The firm said the MegaCortex ransomware appears to have been designed to target large enterprise networks as part of carefully planned targeted intrusions – a tactic that is known as “big-game hunting.” The modus operandi is not new and has been the preferred method of delivering ransomware for almost half a year.

    MegaCortex now joins an ever-growing list of ransomware strains that cyber-criminal groups are using only in targeted attacks, rather than with spam or other mass deployment techniques. The list includes some recognizable names, such as Ryuk, Bitpaymer, Dharma, SamSam, LockerGoga, and Matrix.


    According to a report released late Friday night 3rd May 2019, MegaCortex was first spotted back in late January, when someone uploaded a sample on malware scanning service VirusTotal.

    Since then, the number of attacks has been growing, but they spiked mid last week when the firm says it detected 47 attacks – accounting for two-thirds of all the 76 MegaCortex attacks the company has seen all year.

    The firm says it blocked the attacks it detected, which originated from enterprise networks located in the United States, Canada, the Netherlands, Ireland, Italy, and France. However, other megacortex attacks might have occurred in other places where the UK antivirus vendor had no coverage.



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