• NO Processing Fee, No Diagnosis Fee, NO Data No Charge
09 Nov

Cyber Security Services

Cyber Security Services or Services for Digital Forensics

The Forensic Technology Solutions team of East African Data Handlers offers a wide range of services, including Cyber Security Services, Data Analytics, Information Governance, and Digital Forensics.
To effectively meet the objectives of our customers, we offer a distinctive approach to complex commercial dispute and investigation situations.

More than 350 committed forensic technology professionals work for our international practice across African nations. We assist clients in managing enormous amounts of electronic data, navigating legal and administrative processes, and maximizing the value of information assets thanks to our experience in international markets and our dedication to industry-specific support.

Our forensic technology specialists can provide the following services thanks to high-tech  facilities and a main laboratory and data center in Nairobi Kenya:

Forensic Services

Computer forensics or Digital Forensics

  • Criminal investigation (imaging of electronic devices, mobile devices, computers, laptops and servers)
  • Getting emails or folders off of servers
  • Recovery and reconstruction of data (Deleted file analysis)
  • Creating Investigative Support Systems
  • Investigating Phishing
  • Forensics of mobile devices
  • E-discovery management, litigation support, and solutions
  • Planning for Cyber Forensic Readiness Analysis of Malware and Key loggers

Electronic Research or Electronic Discovery

  • Electronic consultation with evidence
  • Collection, preservation, and identification
  • Processing, looking for, and analyzing
  • Technology-aided evaluation
  • Revelation and creation

Analytics of Data

  • Data Mining for Research Objectives
  • Analytics for fraud to spot trends, patterns, and possible fraud
  • Analytics of user access to private databases
  • Purchasing analysis, the two types of transactions are Continuous Transaction Monitoring, Database Forensics, and Data Analytics
  • Interactive dashboards and visual data analytics that clearly convey the data
  • Analyzing company data to better characterize, forecast, and enhance performance

Our Strategy for eDiscovery


You will receive help from our team of specialists in locating and gathering information and documents to satisfy discovery requirements. This comprises:

  • Identifying your company’s data sources. Recognize the company’s data sources and IT environment.
  • Detailed data tracking for each of the selected data sources


Production of data in multiple formats accurately and on time:

  • Productions in native, TIFF, or hybrid modes
  • Numbering and endorsements for Bates
  • Highlights and redactions are fully supported.
  • Support for a variety of court proceedings
  • Complete EDRM XML compliance


The discovery team for East African Data Handlers will establish a procedure that will enable the traceability of the data gathered from the company’s systems.

  • For the purpose of ensuring that no data was lost during extraction, all data will be extracted using tools with logging capabilities. To facilitate data validation and ensure that data was not changed after extraction, files will be signed using the MD5 hash.


Securely and effectively condensing gathered data to a reviewable set.

East African Data Handlers is able to scale and adapt each project to the specific requirements that the case necessitates using a multi-platform approach. The project is managed in close cooperation with an outside counsel. All data-related actions are completely documented so that any queries from the opposition’s legal team, the regulator, or the courts may be addressed.

For every data, we uphold a rigid chain of custody. The procedures we use are intended to increase the effectiveness of outside counsel’s evaluation. Key applications include:

  • With concept-based clustering, data visualization, and filtering technologies, advanced search is possible.
  • Based on statistical similarities across documents, close to de-duplication
  • Sophisticated graphic tools with a concept-based approach
  • Superior email analytics
  • Advanced language proficiency

Lookup & Review

Creating a safe space for collaboration between clients’ legal teams and themselves during a legal review

  • Clustering and search based on concepts
  • Multiple party assessments at various access levels are part of sophisticated encryption and security systems that contain tow function identification and limited access.
  • Support for native, mixed-mode, and tiff file formats in local and batch production
  • Complete set of project management reports, including statistics for reviews
  • Complete highlighting, redaction, and annotation
  • Issue tagging and bulk smart issue coding the whole audit trail
  • Adaptable reports
Cyber Security Services

Cyber Security Services

Our digital forensic investigation services will be useful to the following people:

Basically, any business has a reasonably complicated IT and computer architecture. Numerous organizations have made headlines after being subjected to harmful attacks. However, sometimes problems can go unreported since some businesses would rather keep the issue quiet.

The following organizations and roles are typical candidates for our digital forensic investigations services:

  • Enterprises engaged in manufacturing and industrial processing, public authorities
  • Medical practices and health organizations
  • Companies that produce technology and have IP to protect
  • Power supply and distribution companies
  • Operations in supply chain management
  • Ecommerce businesses
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04 Nov

Recovery of Server Data

Recovery of Server Data

In the daily operations of the majority of organizations, servers are crucial and preservation of the server data is paramount. Your business needs regular access to digital storage media to remain productive, whether you rely on a web server, accounting server, email server, database server, virtual server, or a combination of these devices.

Without a working backup, you risk unplanned downtime and high rebuilding expenses if your server breaks. The massive scale of many servers means a significant potential for serious hardware and software problems. Unfortunately, servers are as prone to failure as any data storage device.

Please select one of the quick choices below to begin.

Through a vast network of facilities, East African Data Handlers Data Recovery Services provides dedicated server repair and recovery. We make significant investments in cutting-edge technology that enables high recovery rates in a range of data loss circumstances.

In server recovery, our staff are experts. Our engineering teams have worked extensively with every major operating system and file type, and we provide expert services for both physical and virtual servers. With the help of cutting-edge technology and our extensive database of prior cases, we can quickly and effectively address any failure scenario.

Server Data

Server Data

Technology for Server Data Recovery

Data recovery experts require specific equipment in order to offer safe services because servers are extremely specialized storage systems.

We have a Certified Class 10 ISO 4 Cleanroom in our lab. Our professionals can securely fix hard drives and other damaged server media thanks to the dedicated, controlled environment that removes all potentially dangerous impurities from the air. Less than 10 pollutants per cubic foot are permitted under Class 10 ISO 4 regulations, and we test our Cleanroom on a monthly basis to ensure that it complies with these stringent requirements.

For virtual machines, such as VMware, Virtual Server, Hyper-V, XenServer, and many more, we also offer data recovery services. One of the first companies to provide a specific data recovery option for cloud servers was East African Data Handlers. To provide consistent recovery rates for deleted, formatted, corrupt, and other logically damaged virtual media, we employ a number of proprietary technologies.

Professional grade data recovery experts and resources are needed for complex NAS SNAP server failures. Due to their architecture, high availability cluster server systems that run critical databases or file sharing are not prone to failures, so in the event of data loss, there are no premade tools to restore the data; instead, if a Linux or Windows Veritas server fails, the majority of the tools and utilities must be developed specifically for each case. In situations like these, Secure Data Recovery comes in to save your data because the majority of local or non-specialized data recovery organizations just do not have the resources to handle such a difficult problem.

Data recovery services from East African Data Handlers have the following benefits:

A quick turnaround time: East African Data Handlers Data Recovery Services tries to minimize your downtime because server data loss can potentially jeopardize your company. Most cases are finished by our professionals in two to five days, and the typical turnaround time for our emergency services, which are available around-the-clock, is even shorter than 48 hours.

Teams with experience in server recovery: Our engineering teams have decades of combined experience with all types of high-capacity storage systems, and we provide services for both virtual and physical servers. Our experts always offer the highest possibilities of a successful data recovery, regardless of whether you have a sizable, proprietary web server or a simple email server.

Advanced Security – We hold a number of certifications that demonstrate our dedication to preserving your privacy, making us the most secure data recovery provider in the industry. PCI compliance has been validated for East African Data Handlers Data Recovery Services. Additionally, we have SSAE 18 Type II and SAS 70 certifications. As an ISSA member, we also make all of our credentials available online.

Free Diagnostics and Multiple Turnaround Options – You need trustworthy information to make important decisions on catastrophe recovery. In addition to providing you with different service levels to assist you manage downtime while keeping data recovery within your budget, our free diagnostics provide you a quick, precise turnaround estimate.

Most importantly, we are aware of the impact server loss has on your company. We give each server situation top consideration and use every available strategy to control turnaround times and recovery costs. Since we have a solid reputation for professionalism and attention to detail, we have amassed a long list of illustrious server recovery clients.

Server Data

Server Data

Data recovery process on servers

One of the few server recovery firms in the world with really risk-free diagnostics is East African Data Handlers Data Recovery Services. After receiving your server, we will provide you with a price estimate and a turnaround time estimate. Depending on how your server fails, our services change.

Data loss on servers frequently results from:

  • Errors in Configuration
  • Failed Migration of Data Software Updates or Installations
  • Errors in the Operating System
  • Media Physical Damage
  • RAID rebuild failure
  • Virus damage
  • User Mistake

We make any necessary physical repairs in our Certified Class 10 ISO 4 Cleanroom after gaining your permission. With years of experience working with hard drives, solid-state drives, and hybrid drives, East African Data Handlers Data Recovery Services’ server engineers can effectively repair read/write head failures and other typical mechanical issues within a few hours when using our 24/7/365 emergency service option.

To preserve the integrity of your original media, we then create an image of your server. In order to exclude any possibility of in-lab media damage, we execute recovery from the image rather than the original hardware once we can produce an exact copy of your server’s data. East African Data Handles Data Recovery Services keeps a sizable stock of RAID hardware and simulation tools, which frequently enables our engineers to repair broken servers without using the original hardware.

We check recovered data after restoring logical harm, and then we send you a copy of your files via secure FTP or external media. Depending on the size of your server and the files you requested, there are many return media alternatives. We always use SSAE 18 Type II Certified protocols and cutting-edge network technologies to secure your privacy.

You need to quickly un-mount the problematic volume or turn off the device if you can’t access data on a server. Never rebuild a failing RAID array, and never try to recover your own data. This is especially crucial if an earlier rebuild effort was unsuccessful. Rebuilding your server could overwrite data, drastically decreasing the likelihood of a complete recovery.

Continue to keep your server off and speak with East African Data Handlers Data Recovery Services about your choices. Because our engineers are familiar with all widely used server operating systems and file formats, we can assist you in selecting the best alternative for your company. We also always offer the finest option for data recovery.

Successful Server Data Recovery Case Studies

We provide the most reliable server data recovery services available. The client  listed below demonstrate our dedication to providing the top server data loss solutions.

  1. Government of Kenya
  2. NGO’s ( UN)
  3. Major Banks
  4. Major Supermarket
  5. Private Companies
  6. Parastatals in Kenya, Tanzania, Rwanda, Ethiopia, Southern Sudan
  7. Major Hospital
  8. Insurance Firms
  9. Law Firms
  10. SME
  11. Sacco’s
Server Data

Server Data

Query and Response ( FAQ)

1.How can I acquire a server data recovery cost estimate?

For all kinds of servers, East African Data Handlers Data Recovery  services  provides risk-free in-lab diagnostics. After precisely identifying the issue with your media, we may generate a free price quote with an approximate turnaround time. The amount of disks in the server, the operating system, and the degree of physical media degradation are common variables that have an impact on cost.

2.How long does it take to retrieve server data?

The turnaround time varies depending on the scenario. The fastest turnaround times in the sector are provided by East African Data Handlers Data Recovery team, which provides round-the-clock emergency services with an average return time of 48 hours. For every case we get, we offer a free estimated turnaround time.

3.How can I raise the likelihood that my server will restore successfully?

To avoid more media damage, file corruption, and unintended overwrites, immediately shut down your server. The likelihood of a full recovery will increase if the media is turned off because it will keep the device in its initial state. Your server should not be rebuilt, repaired, or reinstalled anywhere other than a Cleanroom environment.

4.Does East African Data Handlers provide services for remote data recovery?

Yes. East African Data Handlers can carry out remote recovery if a server has simply logical problems, such as unintentional file deletion or data corruption that hinders common file access. On servers with physically failed media, including all RAID arrays, NAS, and SAN, remote recovery services are not accessible.

5.What qualities should I check when selecting a server data recovery business?

To recover data from servers of all kinds, businesses require sophisticated equipment and professionals with years of experience. To reduce your downtime, always opt for a reputable and certified service. Choose a service provider with Cleanroom certification and sufficient security certifications.

Leading provider of server repair and recovery services is East African Data Handlers. We run a Class 10 ISO 4 Cleanroom with SSAE 18 Type II Certification, providing the safest setting possible for recovering damaged servers.


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03 Nov

Kenyan Data Recovery Costs

Kenyan Data Recovery Costs

The cost of professional data recovery costs in Kenya can range from 17,000 Kenyan Shilling to 120,000 Kenyan Shilling or more, depending on the type of equipment and the degree of damage. For instance, the cost of logical damage differs from that of physical damage. Server & Raid and other complicated cases will cost more than the range mentioned above. Since data loss is delicate, it’s crucial to engage with a reputable organization when it comes to data recovery.

One of the most frequent issues with data loss that people nowadays encounter is the need for data recovery services in Kenya. The issue with this is that finding a reputable source of data recovery services in Kenya is very challenging. This is due to the fact that many businesses in Kenya provide inexpensive data recovery services that are ineffective.

How can you determine whether the data recovery services provided by these businesses will be effective? In any case, before engaging any data recovery firm, you should ask them the following questions. You can find out if they are credible and if they can recover your lost data by asking them these questions.

Kenyan data recovery costs

In Kenya, a reputable data recovery agency should be contacted if you unintentionally deleted certain files from your computer. There are numerous reasons why data loss on your computer could occur. When you remove a file from your hard drive, for example, is one of the most frequent causes. Another explanation is when the Backspace key is unintentionally hit instead of the Delete key. Another possibility is that you accidently formatted your hard drive. You might permanently lose data as a result of any of these events.

Your lost data can still be recovered, though. Finding a data recovery provider in Kenya that provides high-quality services at reasonable costs is all that is necessary.

We ask the user to bring the media to our offices for review since it is not possible to quote for recovery until the media has been assessed. Data recovery expenses differ for logical and physical cases.

Rational case or Logical Case

Formatting, deleting, corrupting files or partitions, and firmware problems are examples of this type of situation. This indicates that there are no mechanical problems with the disk. In logical circumstances, the user accepts the quotation, the recovery process begins right away, and after it is complete, the user visits to inspect the data before paying. We return the media if the user objects to the quotation.

Actual Case or Physical Case

They include things like broken heads, failed PCBs, and motor problems. They might result from dropping the disk or another physical impact on the hard drive. In physical cases like head injuries, we ask for a down payment equal to a portion of the total cost. The donation hard drives utilized throughout the repair process are purchased using this commitment fee.

Prices For Data Recovery In Nairobi, Kenya

Services for data recovery are crucial to company. Learn about the various data recovery options available and their associated costs.

Repairing hard drives

If your hard drive has ever failed, you are aware of how frustrating it can be to lose all of your data. Thankfully, there are businesses that focus in hard drive repair. Our experts will restore your data by substituting fresh components for the damaged ones. These repairs might cost anywhere between 17,000 and 120,000 Kenyan Shillings, depending on the type of failure.

Repairs to server disks

One of the most popular types of storage used nowadays are servers. They are crucial to businesses and store a lot of data. Servers, however, do not last indefinitely. They gradually lose their effectiveness as a result of wear and tear over time. Because organizations need to frequently back up their data, this might pose major problems.

Computer  or laptop Repair

Consider having your Computer or laptop’s hard drive examined by a professional at least once a year if you possess one. A specialist can assess whether your hard drive needs to be replaced and how much it would cost.

USB memory sticks / USB flash drive

A USB flash drive can be used to store files and move them between computers. They are practical to carry around because they are small enough to put in a pocket or purse. They do not, however, offer the same amount of storage as a conventional hard disk.

Repairs for SSD/HDD

You will need to restore the lost data if a damaged hard disk causes data loss. Data recovery from a damaged hard disk can be accomplished using either hardware or software.

What to think about when selecting a data recovery company

Can I view their earlier works?
You should think about getting in touch with us through our website if you require data recovery services in Kenya. We’ll provide you price quotations and forecasts. We can be reached by phone at +254 711 051 000. You will be guided by our team of professionals while you retrieve your data.

Will They Provide Me With Documentation to Support Their Credibility?

It is crucial that you only do business with organizations that provide documentation proving their legitimacy. To find out what kind of feedback they have received, you must visit their websites. Before you decide to work with them, make sure they have been around for a while.

Services for data recovery are crucial to every business. They are used to fix damaged media, recover missing files, and repair corrupted hard drives.


Making business continuity possible. Call 254 711051000

To learn more about data recovery, cyber security, digital forensics, and other services, contact us. Call254 711051000 Online chat, emailing us using our contact form, or stopping by the 3rd floor, Chiromo Road, Westlands, Nairobi, Kenya are all options. We take pleasure in being a Professional Data Recovery Company in Kenya with years of expertise and being Experts in Data Recovery Services in Kenya & East Africa in the field.

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